Medical Records Request Portal
BACTES, a company owned by Sharecare, is an industry leader in online medical record release of information (ROI) requests. They needed to create a portal for their users to pay for their ROI and select how and where the ROI was to be delivered.
![](https://cdn.myportfolio.com/3fe62fbe30bea167578ef89c4e868632/d41672a349a67dc1ded94c1f_rw_600.png?h=3df3381a512d04ab04f0046dfb94e126)
Based on the user scenerios given to me by my product manager, I created user stories and a product structure on sticky notes and a whiteboard.
I then sketched wireframes with pen and paper to aligned with the stories and structure and created a user flow which I was able present to the stakeholders.
I then sketched wireframes with pen and paper to aligned with the stories and structure and created a user flow which I was able present to the stakeholders.
![](https://cdn.myportfolio.com/3fe62fbe30bea167578ef89c4e868632/636e13942390a5824ef5864c_rw_600.png?h=498e2a3fcc2baaf4905cf011f46fa63a)
I then created a detailed wireframe in Balsamiq that could be iterated upon while details could be developed.
![](https://cdn.myportfolio.com/3fe62fbe30bea167578ef89c4e868632/6139503da6ef3106d0091e55_rw_600.png?h=a688de2acd0e0374739e44848e570eca)
![](https://cdn.myportfolio.com/3fe62fbe30bea167578ef89c4e868632/5895a6d4283fbf677eabd396_rw_600.png?h=bf245be3370db49a15cbb59567d37117)
After the stakeholders were satisfied with the wireframe, I began to create a hi-fidelity prototype using Sketch and Invision. I also created a design library for future designers to use that adhered to Sharecare's brand guidelines.